- OperatorAce Revenue Group
- Established2008
- GamesOver 400 real-money pokies & table games
- SoftwareRealTime Gaming, SpinLogic
Withdrawal methods and how long each route takes
Planet 7 Casino supports Bitcoin withdrawals through the automated Coindraw system, bank wire withdrawals and other eligible deposit methods. The useful distinction is speed: Bitcoin via Coindraw is given a shorter estimated window, while standard processing can take considerably longer.
| Method | Processing time | What to know |
|---|---|---|
| Bitcoin via Coindraw | A couple of hours to a couple of days | Uses the automated Coindraw system |
| Bank wire | Up to two weeks | Handled as a standard withdrawal |
| Other eligible deposit methods | Up to two weeks | Availability depends on the method being eligible for withdrawals |
Visa and Mastercard can be used for deposits, but they are not available as withdrawal methods. If you prefer a familiar card route, that is worth knowing before you fund the account. Bitcoin is accepted for both deposits and withdrawals through Coindraw.
The weekly and monthly withdrawal limits
The standard withdrawal limits are set by time period rather than by your winnings. You can withdraw up to $2,500 per week and up to $5,000 per month. There is no win limit, so the important planning point is the pace at which funds can be withdrawn.
| Limit type | Amount | How to use it |
|---|---|---|
| Weekly withdrawal limit | $2,500 | Maximum available across a week |
| Monthly withdrawal limit | $5,000 | Maximum available across a month |
| Win limit | No limit | Winnings are not capped by a win limit |
For example, a request for $2,500 fits within the weekly limit. A total of $5,000 fits within the monthly limit, but you still need to consider how those two time periods overlap when planning several withdrawals. The limits are especially useful to keep in mind if you are moving a larger balance rather than taking a single small payout.
ID verification must be completed before processing
ID documentation is required before a withdrawal is processed. In practical terms, a payout request is not fully ready to move through processing until the required identification has been provided.
It is sensible to have your ID documentation ready before requesting a payout, particularly if timing matters to you. This requirement applies to the withdrawal process and is separate from the payment method you choose.
- Make sure the account details you use for the request are current.
- Provide the required ID documentation before the withdrawal is processed.
- Choose a withdrawal route that suits the amount and timeframe you have in mind.
- Allow the relevant processing window for Bitcoin via Coindraw or a standard method.
The casino also uses SSL encryption for financial transactions and personal information. That protection covers the handling of payment and personal details while you use the service.
How to request a Planet 7 Casino withdrawal
The process is easier when you separate the request itself from the checks that follow. You will need account access, an eligible payout method and the required ID documentation before processing can be completed.
- Sign in to your account
Use your normal Login details to access the account connected to the balance you want to withdraw.
- Review the available withdrawal routes
Choose between Bitcoin via Coindraw, bank wire or another eligible deposit method. Remember that Visa and Mastercard are not available for withdrawals.
- Enter the amount
Set the withdrawal amount with the $2,500 weekly limit and $5,000 monthly limit in mind.
- Provide ID documentation
ID documentation must be supplied before the withdrawal can be processed.
- Allow the method's processing time
Bitcoin via Coindraw takes a couple of hours to a couple of days, while standard processing takes up to two weeks.
If you have only just completed Registration, remember that account access and payout processing are separate steps. A submitted request still needs the identification requirement completed before it can move through processing.
Choose your payout route first
A quick check of the method, limits and ID requirement can make the withdrawal process more straightforward.
What can make a withdrawal take longer
The chosen method is the biggest timing difference described for Planet 7 Casino. Bitcoin withdrawals through the automated Coindraw system are quoted at a couple of hours to a couple of days, while standard withdrawals can take up to two weeks.
The Coindraw route is not available for every withdrawal. Some withdrawals do not qualify for the automated system because of bonus structure complexity, so a request may follow standard processing instead. ID documentation is another key part of the timeline, because it must be provided before the withdrawal is processed.
| Point in the process | Practical effect |
|---|---|
| Bitcoin eligible for Coindraw | The stated window is a couple of hours to a couple of days |
| Standard withdrawal route | Processing can take up to two weeks |
| ID documentation still required | The withdrawal cannot be processed until it is provided |
| Withdrawal does not qualify for Coindraw | The request may use standard processing instead |
So, if you are working to a particular timeframe, check the route available for that request and leave room for the verification step. Honestly, this is the part most people skip when they focus only on the advertised Bitcoin timeframe.
Fees, currencies and payment details
Planet 7 Casino states that deposits and withdrawals are fee-free from the casino side. That wording is useful because it tells you the casino does not charge its own fee for the transaction. It does not describe charges that might arise elsewhere in a payment or cryptocurrency network.
The account currencies are USD and CAD. Bitcoin, bank wire and other eligible deposit methods provide the available withdrawal routes, while Visa and Mastercard are excluded from withdrawals.
- Casino-side withdrawal fees: fee-free.
- Account currencies: USD and CAD.
- Bitcoin withdrawals: available through Coindraw.
- Visa and Mastercard withdrawals: unavailable.
- ID documentation: required before processing.
VIP withdrawal benefits and higher limits
The five-level VIP programme adds withdrawal-related benefits for eligible VIP players. These include higher withdrawal limits and faster withdrawals, alongside a personal VIP manager and direct VIP support access.
The VIP programme also includes cashback by level. Monthly cashback ranges from 4% at Level 1 to 30% at Level 5, while daily cashback ranges from 50% at Level 1 to 80% at Level 5. Monthly cashback is credited by the 3rd of each month, can be redeemed once per month and has a $500 maximum.
| VIP level | Monthly cashback | Daily cashback |
|---|---|---|
| Level 1 | 4% | 50% |
| Level 2 | 9% | 60% |
| Level 3 | 14% | 70% |
| Level 4 | 24% | 70% |
| Level 5 | 30% | 80% |
The exact higher withdrawal limits for VIP players are not part of the stated figures here, so the standard $2,500 weekly and $5,000 monthly amounts are the figures to use when planning a regular account withdrawal. VIP players can use their direct support access for account-specific help with the payout process.
A simple checklist before you submit a payout
A few checks can save time and help you choose the right route. The main thing is to match the method to your needs, then account for the limits and verification requirement.
- Decide whether Bitcoin via Coindraw or a standard route is the better fit.
- Check that the amount sits within the $2,500 weekly and $5,000 monthly limits.
- Remember that Visa and Mastercard cannot receive withdrawals.
- Have the required ID documentation ready before processing.
- Use the stated timing as a guide: a couple of hours to a couple of days for eligible Coindraw withdrawals, or up to two weeks for standard processing.
- Contact English-language live chat or email support if you need help with the withdrawal process.
Live chat is available in English with an average response time of three minutes, and email support is also offered. VIP players additionally have direct VIP support access.
Ready to check your payout?
Review the method, amount and verification requirement before you submit the request.
Withdrawal: your questions
What withdrawal methods does Planet 7 Casino offer?
You can withdraw using Bitcoin through the automated Coindraw system, bank wire and other eligible deposit methods. Visa and Mastercard are not available for withdrawals.
How long do Bitcoin withdrawals take?
Bitcoin withdrawals through Coindraw take a couple of hours to a couple of days. Not every withdrawal qualifies for the automated Coindraw system.
What is the weekly withdrawal limit?
The weekly withdrawal limit is $2,500. The separate monthly withdrawal limit is $5,000.
Is there a limit on winnings?
There is no win limit. Withdrawals still need to fit within the applicable weekly and monthly limits.
When is ID verification needed for a withdrawal?
ID documentation must be provided before the withdrawal is processed. It is part of the payout process regardless of the withdrawal route.
Are Planet 7 Casino withdrawals fee-free?
Withdrawals are fee-free from the casino side. The stated account currencies are USD and CAD.
Do VIP players get different withdrawal benefits?
Yes. VIP players receive higher withdrawal limits and faster withdrawals, as well as access to a personal VIP manager and direct VIP support.
How long can a standard withdrawal take?
Standard withdrawal processing takes up to two weeks. This applies when the request follows a standard route rather than the automated Coindraw timeframe.
