- OperatorAce Revenue Group
- Established2008
- GamesOver 400 real-money pokies & table games
- SoftwareRealTime Gaming, SpinLogic
How to get in touch
For assistance, send your enquiry by email to support@planet7casino.click. Please use the email address linked to your account where possible, as this can help support identify your account and respond more efficiently. Do not include your password or other unnecessary sensitive information in your message.
You can contact support about common questions and requests, including:
- Account access, profile details and verification questions
- Deposits, withdrawals and other payment-related enquiries
- Bonus terms, eligibility and general promotion questions
- Technical problems, website errors or difficulties using your account
- Responsible gambling support, account restrictions or requests to take a break
Email support
When contacting support@planet7casino.click, include your account email address or username, a short description of the issue and any relevant details, such as the date the problem occurred or the steps you took. If relevant, attach clear screenshots showing the error or question. This information can help the team understand your request faster and avoid unnecessary follow-up questions.
Support usually replies within 24 hours, although response times may vary depending on the complexity of your enquiry and the information required to resolve it. Please avoid sending repeated messages about the same issue, as this may make it harder to keep your request organised.
