Betting Rules

1. General betting conditions

By placing a bet, you confirm that you have read and accepted the rules that apply to the relevant betting service, market or event. These rules may include general website terms, product-specific rules, promotional conditions and information displayed on the bet slip. If a specific market rule conflicts with a general rule, the information shown for that market will generally apply to that market.

You must be legally permitted to gamble and use betting services in the place where you are located. You are responsible for checking the laws that apply to you before opening an account, depositing funds or placing a bet. You must also provide accurate account information and complete any identity, age or verification checks that may be required.

• You must use your own account and must not allow another person to place bets through it.
• You must not place bets on behalf of another person or use funds that belong to another person without permission.
• You must not use the service for unlawful activity, fraud, collusion, money laundering or any attempt to manipulate a betting outcome.
• You must not interfere with the website, betting systems, payment processes or security controls.
• You must follow any account, transaction, staking or market restrictions that are shown to you or included in the applicable terms.

Planet 7 Casino may refuse, restrict, suspend or review a bet or account where this is permitted by the applicable terms or law. This may occur because of a suspected error, security concern, technical issue, unusual activity, a verification requirement or another legitimate operational reason. Any action taken will be handled in accordance with the relevant terms and applicable requirements.

Odds, prices and market information

Displayed odds or prices are provided for information and betting purposes and may change before a bet is confirmed. In some circumstances, the price accepted may differ from the price first selected. The bet slip or confirmation screen should be checked carefully before submission. You are responsible for reviewing the event, selection, market, stake and displayed odds before confirming a bet.

2. Placing and confirming bets

A selection added to a bet slip is not a bet until the bet has been submitted and accepted. Choosing a selection, entering a stake or viewing a potential return does not create a binding wager. A bet is normally considered accepted only when the website displays a clear confirmation or records the bet in your account history.

Before confirming a bet, check all available details. This includes the name of the event, competition or race, the selected outcome, the type of market, the stake, the odds, the potential return and whether the bet is a single, multiple or another available bet type. If any detail is incorrect, do not confirm the bet.

1. Select the event and market you wish to view.
2. Choose the outcome or outcomes you want to include.
3. Enter or select the stake amount shown as available to you.
4. Review the complete bet slip, including any combined selections and displayed returns.
5. Confirm the bet only when all details are correct.
6. Check the confirmation message or account history to make sure the bet was accepted.

A bet may be rejected, delayed or returned without acceptance if the market is closed, the event information changes, the selected price is no longer available, the service experiences a technical problem, the stake is outside an applicable limit, or another rule prevents acceptance. An unsuccessful submission is not an accepted bet, even if the selection remains visible on the website.

You should keep your confirmation details and review your account history regularly. If a bet appears more than once, appears with different details, or does not appear as expected, avoid placing another bet on the same selection until the account record has been checked. Screenshots, confirmation references and other relevant information may help when an account or transaction is reviewed.

Errors and technical interruptions

Reasonable steps are taken to maintain accurate markets, odds and results. However, technical, human, feed, display or communication errors can occur. Where a clear error has affected a bet, the bet may be reviewed and corrected, cancelled or settled under the applicable rules. Examples may include an obviously incorrect price, an event displayed with incorrect information, a market remaining open after it should have closed, or a bet being accepted after the relevant outcome was already known.

If the website, app or connection stops responding, do not assume that a bet was accepted or cancelled. Check the confirmation message and account history when access is restored. A bet is not changed merely because you intended to amend or cancel it. Once accepted, a bet generally cannot be changed or withdrawn unless a specific feature or rule allows this.

3. Event results and bet settlement

Bets are settled using the official result or another reliable result source selected for the relevant sport, race, competition or event. The result used for settlement may not always be the first result announced during or immediately after an event. If an official result is corrected, a settlement may be reviewed and updated where the applicable rules allow it.

The market description is important because it explains what must happen for a selection to win. For example, a market may relate to the result at the end of normal time, the result after extra time, a particular period, a specified participant or another defined condition. If the market wording is unclear, do not place the bet until you understand what is being offered.

• A winning bet is settled according to the accepted odds and the market rules that applied when the bet was placed.
• A losing bet is settled when the selected outcome does not meet the relevant market condition.
• A market may be void if the event is cancelled, abandoned, postponed beyond the period allowed by the applicable rules, or otherwise cannot be settled fairly.
• A selection may be void while other valid selections in a multiple bet continue to be settled under the relevant combination rules.
• Dead-heat, tie or equal-result situations may be settled under a special rule explained for the relevant market.
• Any place, margin, handicap, total, player or performance market is settled according to its displayed definition, not according to a different interpretation of the event.

If an event is postponed, the treatment of bets depends on the market and the applicable event rules. Some bets may remain valid if the event takes place within the permitted period, while others may be voided. If an event is abandoned, interrupted or materially changed, settlement will depend on whether the market has already been determined and whether the published rules permit settlement.

Live and in-play betting

Live or in-play markets are offered while an event is under way and may be subject to additional delays, suspension periods and changing prices. Information shown on a screen may not reflect the latest event action. A bet can be rejected or accepted at a different price if the event changes while the request is being processed.

You must not place a live bet using inside information, delayed broadcast information or information obtained through unlawful or unfair means. Where an outcome has already occurred or is reasonably known before acceptance, the bet may be reviewed under the applicable error and integrity rules.

Cash out and early settlement features

If a cash out, early settlement or similar feature is displayed, its availability and value may change or be withdrawn at any time before confirmation. A request is not complete until the website confirms it. If the feature is unavailable, interrupted or not confirmed, the original accepted bet remains subject to the normal settlement rules.

4. Account records, integrity and responsible betting

Your account history is the main record of accepted bets, stakes, outcomes and adjustments. You should review it after placing bets and report any apparent discrepancy through the available account or support process. Please do not include sensitive payment or identity information in an unsecured message or share your password with anyone.

Betting markets rely on the integrity of participants, events and account holders. Any attempt to influence an event, share confidential information, coordinate bets improperly, exploit a technical weakness or use multiple accounts to avoid a restriction may lead to investigation and action under the applicable terms. Where required, information may be handled or disclosed in accordance with applicable law and privacy requirements.

Gambling should be treated as entertainment, not as a way to make money or recover losses. Set a budget before you start and never bet more than you can comfortably afford to lose. Avoid chasing losses, borrowing money to gamble or betting when you are upset, tired or affected by alcohol or other substances.

• Decide how much time and money you can spend before betting.
• Keep gambling funds separate from essential household or living expenses.
• Take regular breaks and stop when your planned session or budget ends.
• Do not increase your stake simply because you have lost or because you expect a win.
• Use available account controls, deposit restrictions, activity tools or self-exclusion options if betting is becoming difficult to manage.
• Seek independent support if gambling is causing financial, personal, work or emotional problems.

If you believe a bet has been settled incorrectly, review the market wording, confirmation details and result used for settlement first. If the concern remains, raise it through the available support channel with the relevant bet reference and a clear explanation. A review may require account verification, event information or additional time to confirm the facts. Reviews are conducted under the applicable terms and do not guarantee that a settlement will be changed.

These Betting Rules may be updated to reflect changes to products, markets, technology, legal requirements or operational procedures. The version published on the website applies from the date it is made available, subject to any rights or requirements that apply to bets already accepted. By continuing to use the betting service, you agree to follow the current rules that apply to your activity.